Refund Policy
**Refund Policy**
At Plazio, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free refund policy. Please review the following guidelines to understand how refunds are processed:
**1. Eligibility for Refunds:**
- We accept returns on most items within 30 days of delivery. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
**2. Initiate a Refund:**
- To initiate a refund, please contact us at plazioshop@gmail.com within 30 days of delivery. Please provide your order number and the reason for your return. Our customer service team will provide you with instructions on how to return the item.
**3. Return Shipping:**
- You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure that your return is received by us.
**4. Refund Processing:**
- Once we receive your returned item and verify its eligibility for a refund, we will process your refund within 5-7 business days. Refunds will be issued to your original method of payment.
**5. Non-Refundable Items:**
- Some items are non-refundable, including final sale items, gift cards, and personalized items. Please review the product description carefully before making a purchase.
**6. Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us immediately at plazioshop@gmail.com. We will work with you to resolve the issue and provide a replacement or refund as necessary.
**7. Contact Us:**
- If you have any questions or concerns about our refund policy, please contact us at plazioshop@gmail.com. Our customer service team is here to assist you and ensure that you are satisfied with your shopping experience at Plazio.
At Plazio, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free refund policy. Please review the following guidelines to understand how refunds are processed:
**1. Eligibility for Refunds:**
- We accept returns on most items within 30 days of delivery. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
**2. Initiate a Refund:**
- To initiate a refund, please contact us at plazioshop@gmail.com within 30 days of delivery. Please provide your order number and the reason for your return. Our customer service team will provide you with instructions on how to return the item.
**3. Return Shipping:**
- You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure that your return is received by us.
**4. Refund Processing:**
- Once we receive your returned item and verify its eligibility for a refund, we will process your refund within 5-7 business days. Refunds will be issued to your original method of payment.
**5. Non-Refundable Items:**
- Some items are non-refundable, including final sale items, gift cards, and personalized items. Please review the product description carefully before making a purchase.
**6. Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us immediately at plazioshop@gmail.com. We will work with you to resolve the issue and provide a replacement or refund as necessary.
**7. Contact Us:**
- If you have any questions or concerns about our refund policy, please contact us at plazioshop@gmail.com. Our customer service team is here to assist you and ensure that you are satisfied with your shopping experience at Plazio.